Lifetime Warranty Certificate

品質保証書

Your Juntetsu scissors are protected by our comprehensive lifetime warranty.

This guarantee reflects our absolute confidence in the quality of our craftsmanship and our commitment to supporting professionals throughout their careers.

Coverage Details

Professional Scissors

LIFETIME

All manufacturing defects and material failures under normal professional use

Accessories & Tools

12 MONTHS

Finger inserts, tension tools, cases, and maintenance accessories

Craftsmanship

UNLIMITED

Our 124-step process ensures lasting quality backed by our guarantee

Essential Requirements

  • Product must be registered within 30 days of purchase
  • Original proof of purchase from authorized distributor must be retained
  • Regular professional maintenance must be performed
  • Sharpening must be done by Juntetsu-certified technicians only
  • Scissors must be used exclusively for cutting human hair

What's Not Covered

  • Damage from drops, impact, or mishandling
  • Normal wear and tear from professional use
  • Damage from unauthorized repairs or modifications
  • Sharpening by non-certified technicians
  • Cosmetic issues that don't affect performance
  • Use on synthetic hair, wire, or non-hair materials

How to Make a Claim

  1. Contact Us
    Email info@juntetsu.com with your registration number and issue description
  2. Provide Documentation
    Submit photos of the issue and your original proof of purchase
  3. Receive Shipping Label
    We'll send a prepaid label for secure shipment to our facility
  4. Expert Assessment
    Our craftsmen will evaluate and repair or replace as appropriate
  5. Return Shipment
    Your scissors will be returned within 2-3 weeks at no charge

Activate Your Warranty Today

Register within 30 days to secure your lifetime protection and unlock exclusive benefits:

  • Priority repair service
  • Free sharpening coupons
  • Care video tutorials
  • New product previews
  • Professional community access
  • Special member pricing
Register Now